Can I cancel my Aeromexico™ flight and get a refund?<<Detailed~Policy>> us.community.sony.com
Yes, you can cancel your Aeromexico™ flight and request a refund, but the terms depend on the fare type and specific conditions. If you purchased a refundable fare, you're eligible for a refund, although cancellation fees may apply depending on the ticket's terms. For non-refundable tickets, a refund is generally not possible, but you may be able to receive a flight credit, which can be used for future travel with Aeromexico.
If your flight is affected by Aeromexico's schedule changes, cancellations, or extraordinary circumstances, such as weather disruptions or public health concerns, you may be eligible for a full refund regardless of your fare type.
To cancel your flight and request a refund or credit, you can visit Aeromexico’s website, use the Aeromexico app, or contact their customer service. Always check the specific conditions of your fare before proceeding. Refunds may take several days to process depending on the payment method.
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